These Terms & Conditions govern your use of our website and your stay at our campsite. By making a booking or using our website, you agree to these Terms & Conditions.
1. Bookings
- All bookings are subject to availability.
- A booking is confirmed only after payment or deposit (where applicable) has been successfully received.
- The person making the booking must be at least 18 years of age.
- Guests are responsible for ensuring all booking information is accurate.
2. Payments
- Full payment or the required deposit must be made at the time of booking unless otherwise agreed.
- Prices displayed on our website are in GBP (£) and include applicable taxes unless stated otherwise.
- We reserve the right to change prices without prior notice; however, confirmed bookings will not be affected.
3. Check-in & Check-out
Early check-in or late check-out may be available upon request but cannot be guaranteed.
4. Cancellation & Refund Policy
- Cancellation requests must be submitted in writing via email.
- Refund eligibility depends on the notice period provided before the arrival date.
- Booking fees or deposits may be non-refundable where stated.
- No refunds will be provided for early departures or unused nights.
Please refer to our Cancellation Policy for full details.
5. Guest Responsibilities
During your stay, guests are expected to:
- Respect fellow campers and neighbouring properties.
- Keep noise to a minimum, particularly during quiet hours.
- Dispose of rubbish in designated bins.
- Leave pitches and facilities in a clean and tidy condition.
- Supervise children at all times.
- Respect wildlife, farmland, and surrounding countryside.
Any damage caused to campsite property may result in repair or replacement charges.
6. Campsite Rules
For the comfort and safety of all guests:
- Quiet hours apply between 10:00 PM and 7:00 AM.
- Open fires are only permitted in designated fire pits where authorised.
- Fireworks, illegal substances, and dangerous behaviour are strictly prohibited.
- Speed limits within the campsite must be observed at all times.
- Please follow instructions provided by campsite staff.
Failure to comply may result in immediate removal from the campsite without refund.
7. Pets
Where pets are permitted:
- Dogs must remain under control and on a lead at all times.
- Owners must clean up after their pets immediately.
- Aggressive or disruptive animals may not be allowed to remain on site.
Please check individual booking information regarding pet-friendly pitches.
8. Vehicles
- Vehicles must be parked only in designated areas.
- Guests are responsible for the security of their vehicles and belongings.
- We accept no responsibility for theft, damage, or loss.
9. Health & Safety
Guests use the campsite and its facilities at their own risk.
While we take reasonable steps to maintain a safe environment, guests are responsible for:
- Supervising children
- Taking care around uneven ground and natural features
- Using camping equipment safely
- Following all posted safety instructions
10. Liability
To the maximum extent permitted by law:
- We are not responsible for loss, theft, or damage to personal belongings.
- We are not liable for injuries resulting from misuse of campsite facilities or failure to follow safety guidance.
- Our liability shall not exclude liability for death or personal injury caused by negligence where required by law.
11. Website Use
The content on this website is provided for general information only.
You agree not to:
- Misuse the website.
- Attempt unauthorized access to our systems.
- Upload malicious software or harmful content.
- Copy or reproduce website content without written permission.
12. Intellectual Property
All website content, including text, photographs, logos, graphics, and design, is the property of [Campsite Name] unless otherwise stated.
No material may be copied, reproduced, or distributed without prior written consent.
13. Force Majeure
We shall not be held responsible for cancellations, delays, or interruptions caused by events beyond our reasonable control, including but not limited to:
- Severe weather
- Flooding
- Fire
- Power outages
- Government restrictions
- Natural disasters
- Public health emergencies
14. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and protect your personal information.
15. Changes to These Terms
We reserve the right to amend these Terms & Conditions at any time.
Any updates will be posted on this page with a revised effective date.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
